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Frequently Asked Questions

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If you have any other questions that are not answered within this FAQ please contact us.

Frequently Asked Questions - Service and Spares

How can I order spares and consumables for my machines?

Please contact Prosaw on 01536 410999 and ask for the Spares Department. 

If possible please have the make of machine, model number, serial number and spare part reference from the machine manual available when you make the call.

What support and servicing do Prosaw provide for machines supplied?

Prosaw has been trading since 1963 and over that time has built up an extensive range of spare parts at its Kettering premises ready for next day delivery UK wide. 

Prosaw also has a team of directly employed Service Engineers based in the North of England, Yorkshire, West and East Midlands, ready to provide prompt and efficient back up to all of its customers.

Do Prosaw provide training to our staff?

 

Prosaw offers training in different formats from on-site operator instruction to full one day training courses at our Training Centre in Kettering. 
On successful completion of a full one-day training course a certificate will be presented to the candidate. 
Please contact Prosaw on 01536 410999 or email sales@prosaw.co.uk for more detailed information.